Background checks
Background checks you do not have to chase.
We investigate and we deliver. You see progress in real time, you know exactly who is holding up each file, and you get a structured result — not a loose PDF that arrives by email when somebody remembers.
What you get
Five concrete things, from the first case.
These are not service promises: they are deliverables. This is what changes compared with how you receive it today.
The result of each verification, separately
Identity, employment history, education, criminal records, OFAC and references. Each with its own result, its finding and its evidence — not all of it mixed into a twenty-page document.
Visibility without writing a single email
Log in and see where each case stands. If something is stalled, see why and on whom it depends. No more “how is Mariana’s coming along?” on Tuesday morning.
Knowing whose move it is
The system separates whether the file is waiting on the candidate, on us, or on a third party. You stop chasing the vendor when the one not responding is the candidate.
The final report when it closes
Overall result, detail per verification, observations and who released it. Downloadable, and available online when you need it again six months later.
The monthly cut, already assembled
How many checks, of what profile and from which department. Reconciliation stops being a spreadsheet somebody builds by hand and checks against the invoice.
The problem
Most of the time lost is not investigation.
It is coordination: emails waiting for a reply, documents that arrive illegible and get requested again, calls nobody answers, and a spreadsheet somebody updates when they can.
That is why the end-of-month conversation can never be held with data: the total time of a file includes however long the candidate took, and that does not measure the vendor. Separating the two is half the value.
How it works
From request to delivery, step by step.
Your team is involved at two moments: requesting and receiving. The rest runs on its own, and you watch it happen.
Your team requests the check
Candidate name, email, phone, position and verification profile. The profile already defines which verifications apply at that level, so there is nothing else to choose.
Time2 minutes
The candidate gets their link
A direct link arrives by email. They enter their details and employment history and upload documents from their phone. They can save progress and come back. If something is rejected, they learn why right then, not three days later.
TimeAutomatic
The automatic verifications start
Identity, employment history, social security contribution records, criminal records, OFAC and international watch lists are resolved against online sources as soon as there is enough data. They do not wait for the file to be complete.
TimeMinutes
The analyst works the human part
Employment references, academic validation and everything that requires calling a company or an institution. Every contact attempt is logged with the date, the channel, the person and the outcome.
TimeIn parallel
Quality review and release
Before delivery, a second person checks that every verification has a result and evidence. They can send a verification back to the analyst if something is missing. Who released it, and when, is on the record.
TimeSame day
You receive the report
With the overall result, the detail per verification and the evidence. Downloadable and available online afterwards.
TimeAutomatic notification
Scope
What we verify, and you define which ones apply.
Not every position requires the same thing. Verifications are grouped into profiles by level, and every request inherits a profile instead of being assembled by hand.
Identity validation
Official documents, CURP and RFC (the Mexican population and tax identifiers), and whether they are consistent with each other.
Employment history
Declared jobs against the official record, with the discrepancies flagged.
Social security contribution records
The IMSS certificate of contributed weeks, and whether it is consistent with the declared career.
Employment references
Phone contact with each employer, with every attempt on the record.
Academic validation
Degree and program confirmed directly with the institution.
Criminal and judicial records
Searched in whichever sources apply to the jurisdiction.
OFAC, sanctions and global scan
International sanctions lists and politically exposed persons.
If you already work with other vendors
One standard across your whole program.
Most organizations work with more than one background check vendor, and end up with as many formats and turnaround times as they have vendors. The platform we run lets you bring all of them under the same standard of statuses, timings and reporting.
- Your current vendors keep using their own tools, their own sources and their own methodology. The only thing asked of them is to record the result of each verification, with its evidence, inside the platform.
- Every check in the program on one screen, no matter who runs it. No more consolidating three files in three formats at the end of every month.
- Each vendor sees only the cases you assigned to them, never another vendor’s. You see all of them, under the same standard.
- Vendor evaluation stops being based on impressions and starts being based on the time attributable to each one.
Onboarding additional vendors, the access each one gets and the terms of use are defined when the program is designed, along with the scope and the profiles.
Limits
What we do not do, said plainly.
Scope and obligations
The hiring decision is yours. We report findings with their evidence; we do not rate a candidate as suitable or unsuitable. A vendor who hands you a traffic-light score is making a decision on your behalf that is yours, and that you have to be able to defend.
A finding is not a conclusion. When a declared fact does not match the record, we present the discrepancy and the candidate’s explanation if they gave one. The judgment belongs to whoever is hiring.
This handles personal data, and some of it is sensitive. A background check requires the candidate’s informed consent before it starts, and it obliges you to define how long each file is kept and who may consult it. That gets settled when the program is designed, not afterwards.
The platform
KNOX BGC is how it gets delivered.
The real-time tracking, the separation of who owes what, the candidate file and the structured report all come from KNOX BGC, our screening module. You do not have to buy the platform: it comes with the service.
See the full platformFrequently asked
What people ask before starting.
How long does a background check take?
What does it cost?
Do I need the candidate’s consent?
We already work with another vendor. Do we have to replace them?
Can I look up an old file?
What happens if a candidate has a finding?
Next step
Let us start by defining the profiles.
Half an hour to define which verifications apply to each level of position. The scope and the price come out of that.